-Supply Chain Issues-
- Supply chain disruptions are improving, but still delaying some items.
If an item is needed urgently, call, chat, or email us to check stock.

When you shop at New Level, you are getting great value on top of our great service. To our knowledge, we offer some of the best prices available. If you feel that we are not priced fairly on an item, we would like to know about it.

If you find a lower price at another retailer, in many cases we will match that price. Any price matching will be at the discretion of New Level management and the requirements are as follows: Comparisons will be made on "out the door" prices, which is what the total amount you would pay would be either at New Level, or at the other retailer. For example, if we were theoretically selling an item for $100.00 with free shipping, and another company was selling the same item for $95.00 and $10.00 shipping, they would actually be $5.00 more expensive than us because the total you would pay there would be $105.00, while it would only be $100.00 with us. Also, the other company must be an authorized dealer of the product line (buying from unauthorized dealers usually voids any warranty on the product). We cannot in any case waive sales tax if you are in California because that would be a violation of state law.

If you have any questions, give us a call at 866-639-5385 or email us at: